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Saturday, October 27, 2007

Guidelines in the Conduct of Loan Briefing

The First Community Cooperative (FICCO) in its commitment for a total member care streamlined its guidelines in the Conduct of Loan Briefings through out Branches. The managers on its Management Committee meeting today October 27, 2007 with the presence of its Vice-Chairman of the Board Isagani Daba expressed commitment to implement the said guideline.

The Guidelines herein summarize below:

1. The Loan Briefing should last for one (1) hour only.

2. It should start exactly on its schedule time. Hence, for briefings done on Saturdays, it should start exactly at 8:00 a.m. and should end at 9:00 a.m..

3. The topics covered (and time allocations) during the briefing are as follows:

Time

Topic

Duration

8:00 a.m.

Intro./Opnl Update;FICCO Culture

25 mins.

8:25 a.m.

Membership Classification

and how to maintain it.

12 mins.

8:35 a.m.

Policy updates: on Loans,

Deposits, others affecting

the members or their

membership.

23 mins.

4. The briefing should be handled by a responsible full-time staff of FICCO.

5. The loan interview shall start immediately after the loan briefing, i.e. at 9:00 a.m.. (This means that CRECOM members should be on site at 8:55 a.m.)

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